Article by Lucy Walsh
The ICT products and services used in the workplace should be easy to use for employees who have physical, emotional, sensory and cognitive disabilities. For example, company websites should have algorithms that can read out what is written on the website page, and videos that have subtitles. All external assets like invoices and proposals should also be accessible so that anyone can review them.
Other things that should be accessible include email conversations and meeting software such as Webex and Zoom. Use meeting software that allows people who are disabled to mute, turn off the camera and sign off instead of relying on inaccessible navigation tools.