Customer Service Policy

JSEAsy is committed to providing exceptional customer service and quality products.

We endeavor to make sure that all products listed on our website are currently in stock and pricing is true and correct.

In most instances products listed for download are available within a few minutes.

Standard delivery timeframes are within 1 business day for products listed for download or Cloud Hosted services. 

In the event that an ordered item is not available, or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

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