Follow these steps to find out what version of Office you are running:

Step 1

Open a Word document
Click on "file"

Step 2

Click on "Account"

Step 3

Here you can see what version of Office you have and also if it contains Microsoft Access. All of the products included under your Office licence will be shown here.

Step 4

Click on "About Word"

Step 5

Look and see if you have a 32-bit  or a 64-bit version installed (JSEAsy 32-bit is only compatible with a 32-bit version of office.)

If you have a 64-bit version of Office installed on your PC, you will need to download and install a 64-bit JSEAsy Program file